Service Excellence (CUST-1602)

Providing professional customer service is key to business success. Learn about yourself and others using Insights Discovery. Practice communication and conflict resolution skills. Learn customer service best practices and how the Service Value Chain and Five Drivers will benefit your customers. Practice positive language and feedback so you connect with your customers and increase job satisfaction. Pre-work required. For further information please call 306-775-7481
Start and End DatesFeeLocationPIC
April 16, 2019 - April 17, 2019

Tues, Apr 16 - Wed, Apr 17, 2019 9 am to 4 pm in Rm 241, Regina Campus. For more information contact Donna Wilchuck at or 306-775-7481.

Registration Deadline: April 12, 2019
$666.75Regina (Lecture/Theory)CUST-1602-1
Saskatchewan Polytechnic reserves the right to revise or cancel programs or make other changes as Saskatchewan Polytechnic deems necessary at any time.

You may also be interested in...

Customer Service
Customer Service
Keys to Customer Service
LERN Cert Customer Service
Client Service Skills