Service Excellence (CUST-1602)

Providing professional customer service is key to business success. Learn about yourself and others using Insights Discovery. Practice communication and conflict resolution skills. Learn customer service best practices and how the Service Value Chain and Five Drivers will benefit your customers. Practice positive language and feedback so you connect with your customers and increase job satisfaction. Pre-work required. For further information please call 306-775-7481
For more information, please contact Flexible.Learning@saskpolytech.ca
Start and End DatesFee LocationPIC
April 15, 2020 - April 16, 2020

Wednesday, April 15 & Thursday, April 16, 2020 8:30am to 4:30pm. For further information, contact Donna Wilchuck at donna.wilchuck@saskpolytech.ca or 306-775-7481.


Registration Deadline: April 6, 2020
Register
$666.86Regina (Lecture/Theory)CUST-1602-1
Saskatchewan Polytechnic reserves the right to revise or cancel programs or make other changes as Saskatchewan Polytechnic deems necessary at any time.

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INTERNATIONAL STUDENTS: Please note that if you are an international student studying at Saskatchewan Polytechnic on a student visa (study permit), you will be charged the full international student tuition rate for this course. The tuition charged during this course registration process will be supplemented with an additional international student tuition fee that will be charged directly to your account with Saskatchewan Polytechnic. Thank you.