Service Excellence (CUST-1602)
Providing professional customer service is key to business success. Learn about yourself and others using Insights Discovery. Practice communication and conflict resolution skills. Learn customer service best practices and how the Service Value Chain and Five Drivers will benefit your customers. Practice positive language and feedback so you connect with your customers and increase job satisfaction. Pre-work required. Registration deadline is one week before class start date. Call 306-775-7481.
For more information about this course, please email us at ConEd@saskpolytech.ca or call 306-659-4418.