Service Excellence (CUST-1602)
Providing professional customer service is key to business success. Learn about yourself and others using Insights Discovery. Practice communication and conflict resolution skills. Learn customer service best practices and how the Service Value Chain and Five Drivers will benefit your customers. Practice positive language and feedback so you connect with your customers and increase job satisfaction. Pre-work required. For further information please call 306-775-7481
Saskatchewan Polytechnic reserves the right to revise or cancel programs or make other changes as Saskatchewan Polytechnic deems necessary at any time.
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INTERNATIONAL STUDENTS: At this time, international program students are unable to register online for Flexible Learning courses. Please see your Program Head to discuss your academic needs. International student tuition rates and fees will apply.