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Dealing with Difficult Clients (ADMN-103CE)

You will develop specific skills for interacting with difficult clients. Content will include strategies for dealing with resistant clients and strategies to defuse hostile situations.
Start and End DatesFeeLocationPIC
February 11, 2019 - May 31, 2019

Required textbook: Thompson; Verbal Judo: Gentle Art of Persuasion. Please order through the Bookstore Contact Centre at 1-866-569-8398


Registration Deadline: February 15, 2019
Register
$210.00OnlineADMN-103CE-2
March 18, 2019 - June 28, 2019

Required textbook: Thompson; Verbal Judo: Gentle Art of Persuasion. Please order through the Bookstore Contact Centre at 1-866-569-8398


Registration Deadline: March 22, 2019
Register
$210.00OnlineADMN-103CE-3
Saskatchewan Polytechnic reserves the right to revise or cancel programs or make other changes as Saskatchewan Polytechnic deems necessary at any time.

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