Customer Service (PR-145CE)

You will examine the value of customer service and retention of customers through the provision of excellent service. The course content includes the principles of good customer service, telephone skills, handling complaints, and dealing with difficult people.
For more information, please contact Flexible.Learning@saskpolytech.ca
Saskatchewan Polytechnic reserves the right to revise or cancel programs or make other changes as Saskatchewan Polytechnic deems necessary at any time.

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