Customer Service (CUST-1604)

Gain an understanding of what professional customer service is by learning about the Five Drivers of Service Excellence and the Service Value Chain and how these help you to connect with customers. Practice the importance of positive language and learn the patterns than can result in challenging situations. This interactive workshop will show you how to go the extra mile that makes a difference to your customer. For further information, call 306-775-7481.
For more information, please contact Flexible.Learning@saskpolytech.ca
Start and End DatesFeeLocationPIC
November 12, 2019

Tuesday, November 12, 2019 9am to 4pm. For further information, contact Donna Wilchuck at donna.wilchuck@saskpolytech.ca or 306-775-7481.


Registration Deadline: November 7, 2019
Register
$267.75Regina (Lecture/Theory)CUST-1604-1
March 5, 2020

Thursday, March 5, 2020 9am to 4pm. For further information, contact Donna Wilchuck at donna.wilchuck@saskpolytech.ca or 306-775-7481.


Registration Deadline: March 3, 2020
Register
$267.75Regina (Lecture/Theory)CUST-1604-2
Saskatchewan Polytechnic reserves the right to revise or cancel programs or make other changes as Saskatchewan Polytechnic deems necessary at any time.

You may also be interested in...

Customer Service
Service Excellence
LERN Cert Customer Service
Keys to Customer Service
Extraordinary Customer Serv