Customer Service (CUST-1604)

Gain an understanding of what professional customer service is by learning about the Five Drivers of Service Excellence and the Service Value Chain and how these help you to connect with customers. Practice the importance of positive language and learn the patterns than can result in challenging situations. This interactive workshop will show you how to go the extra mile that makes a difference to your customer. For further information, call 306-775-7481.
For more information, please contact Flexible.Learning@saskpolytech.ca
Start and End DatesFee LocationPIC
March 5, 2020

Thursday, March 5, 2020 9am to 4pm. For further information, contact Donna Wilchuck at donna.wilchuck@saskpolytech.ca or 306-775-7481. If you are GST exempt, please call Registration Services to register with your GST Exempt #.


Registration Deadline: March 3, 2020
$267.75Regina (Lecture/Theory)CUST-1604-2
Saskatchewan Polytechnic reserves the right to revise or cancel programs or make other changes as Saskatchewan Polytechnic deems necessary at any time.

You may also be interested in...

Customer Service
Service Excellence
LERN Cert Customer Service
Keys to Customer Service
Extraordinary Customer Serv

 

INTERNATIONAL STUDENTS: At this time, international program students are unable to register online for Flexible Learning courses. Please see your Program Head to discuss your academic needs. International student tuition rates and fees will apply.