Customer Service Comprehensive (CUST-1606)
This workshop includes all the content of CUSTOMER SERVICE ESSENTIALS and effective teams, strong communications, and listening strategies. Practice communication and conflict resolution skills. Learn customer service best practices and how the Service Value Chain and Five Drivers will benefit your customers. Practice positive language and feedback so you connect with your teammates and customers and increase job satisfaction. Call 306-775-7481 for details.
For more information about this course, please email us at ConEd@saskpolytech.ca or call 306-659-4418.