Semester 1
Code
Name/Description
Credits
FIN 604
Finance and Revenue Management
3
You will apply the understanding of financial statements to business strategies that can affect profitability of the tourism operation. You will develop skills in guest rooms forecasting, budgeting, labour cost controls and statistical reporting.
Credit Units: 3
Course Hours: 45.0
Potential Learning Method(s): Lecture/Theory, Online, Prior Learning
HT 600
Trends in the Hospitality and Tourism Industry
3
You will study the various trends that have affected lodging and food service operations in recent years. You will also study the impact global events have on the hospitality and tourism sector.
Credit Units: 3
Course Hours: 45.0
Potential Learning Method(s): Lecture/Theory, Online, Prior Learning
HT 601
Special Event Management
3
You will learn the principles of bidding for, planning, organizing, controlling, and executing special event functions as well as the criteria for selling to the events market.
Credit Units: 3
Course Hours: 45.0
Potential Learning Method(s): Lecture/Theory, Online, Prior Learning
HT 602
Customer Service Management in a Diverse World
3
You will incorporate the principles of diversity and inclusion into customer service. As part of this course, you will complete the 4 Seasons of Reconciliation training. You will also complete Service Best certification.
Credit Units: 3
Course Hours: 45.0
Potential Learning Method(s): Lecture/Theory, Online, Prior Learning
LEAD 601
Leadership and Professionalism
3
You will develop knowledge and skills related to professionalism and leadership. You will apply strategies related to leading diverse teams, developing and motivating team members, and guiding teams through change. Additionally, you will reflect on your personal purpose, discover your ‘why’, and plan development activities that will contribute to living your purpose.
Credit Units: 3
Course Hours: 45.0
Equivalent Course(s): LEAD 600
Potential Learning Method(s): Lecture/Theory, Online
Total semester credits: 15
Semester 2
Code
Name/Description
Credits
HR 600
Human Resource Management
3
Your studies will provide an overview of the functions of human resource management and focus on the Canadian labour relations environment. Key topics include working and managing in a unionized environment, valuing diversity and inclusion, and performance management.
Credit Units: 3
Course Hours: 45.0
Potential Learning Method(s): Lecture/Theory, Online
HT 603
Managing Hospitality Operations
3
You will study the application of management concepts relating to the operations of hotel services and commercial food service operations.
Credit Units: 3
Course Hours: 45.0
Potential Learning Method(s): Lecture/Theory, Online, Prior Learning
HT 604
Entrepreneurship in the Hospitality and Tourism Industry
3
You will develop an understanding of the entrepreneurial mindset and frameworks used to solve problems through innovation. Specifically, you will complete problem solving and ideation exercises, which will help you identify potential business opportunities in the hospitality and tourism industry. Based on one of those opportunities, you will develop a business model, plan the small business management practices, as well as prepare and pitch a comprehensive business plan for a new venture.
Credit Units: 3
Course Hours: 45.0
Potential Learning Method(s): Lecture/Theory, Online, Prior Learning
MKTG 603
Marketing in a Social Media Environment
3
You will explore the fundamental principles of marketing as they relate to the tourism and hospitality industry. You will learn how sound marketing and social media management can improve profitability and improve operational effectiveness and efficiency.
Credit Units: 3
Course Hours: 45.0
Potential Learning Method(s): Lecture/Theory, Online, Prior Learning
PROJ 612
Capstone Project
3
You will have the opportunity to demonstrate critical thinking in applying what you have learned in a final project. The project may include an applied research, project in an industry setting, research on evidence-based practices. The project must be related to sustainability in the industry. The scope of the project will be decided with an assigned faculty member or project coordinator.
Credit Units: 3
Course Hours: 45.0
Potential Learning Method(s): Lecture/Theory, Online, Prior Learning
Total semester credits: 15