Getting Technical Help

Please contact the Helpdesk if you are having issues or need some assistance with your technology.

We can be reached via phone or email. There is also a self-serve online knowledge base available where you can:

  • request an IT Service
  • find answers for common support questions
  • report problems with hardware, software or other services
  • chat with a helpdesk agent

You can also follow us on Twitter to stay up to date on technology related service disruptions, notifications and information.

Service Portal

Phone: 1-888-733-5333 (toll free in North America)

Hours of Operation

Days Hours of Availability

Monday - Thursday
Sunday and holidays

7:30 a.m. - 9 p.m.
7:30 a.m. - 4:30 p.m.
9:00 a.m. - 5 p.m.

Scheduled Maintenance

Server maintenance is the third Saturday of each month. Computer and network services may be unavailable that day.

Follow us on Twitter @saskpolytechITS for system updates.