Helpdesk

Wi-Fi

Wi-Fi on campus is available through eduroam. Visit IT Services for log in information.

Getting Technical Help

Please contact the Helpdesk if you are having issues or need some assistance with your technology.

We can be reached via phone or email. There is also a self-serve online knowledge base available where you can:

  • request an IT Service
  • find answers for common support questions
  • report problems with hardware, software or other services
  • chat with a helpdesk agent

You can also follow us on Twitter to stay up to date on technology related service disruptions, notifications and information.

Service Portal

Phone: 1-888-733-5333 (toll free in North America)
Email: helpdesk@saskpolytech.ca

Hours of Operation

Holiday hours

Days Hours of Availability

December 23
December 24 - January 2
January 3  

7:30 a.m. - 4:30 p.m.
Closed
7:30 a.m. - 9 p.m.

Regular hours

Days Hours of Availability

Monday to Thursday
Friday
Saturday
Sunday and statutory holidays  

7:30 a.m. - 9 p.m.
7:30 a.m. - 4:30 p.m.
9 a.m. - 5 p.m.
Closed

Scheduled Maintenance

Server maintenance is the third Saturday of each month. Computer and network services may be unavailable that day.

Follow us on Twitter @saskpolytechITS for system updates.

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