Your customers hold the key to your
organization’s success. Getting to
know your customers better means lower costs and better results, including
higher retention, more customer satisfaction, more returning customers.
Surveys are one of the best ways to find out what your customers want, and
how they want it. But too many surveys ask the wrong people the wrong
questions. Discover who to survey, what questions to ask, and the key to
getting higher responses to your surveys. This hard-hitting practical course
will yield a huge ROI for your organization. Whether you need to analyze
profitability, satisfaction, service, or all three, this course will generate
thousands of dollars in increased sales, greater efficiency, or more
effectiveness. We guarantee it (or your money back). Course includes a
personal free critique of one of your surveys.
Upon completion you will receive a certificate from LERN
This course currently has no offerings.