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Customer Service Workshops

We're transitioning to a new registration system. If you're looking for a course that starts after July 1, 2017 visit saskpolytech.ca/part-time-studies.

This half-day workshop will help you to gain an understanding of cultural competence and how to interact effectively with culturally diverse customers. Using a model of customer service, examine the patterns of cultural differences and the barriers that prevent you from delivering culturally effective customer service. Practice resolving a number of situations where cultural differences come into play.

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