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Retail Manager

Applied Certificate
Retail Manager

Program Overview

Retail is the largest employment sector in Canada. It is diverse, dynamic and growing. Good management is absolutely essential to retail success, and retailers and small businesses are actively recruiting dedicated, well-trained retail managers.

If you have good communication, organization and leadership skills, a professional attitude and work ethic, and enjoy dealing with customers and employees, explore the career opportunities and earning potential in retail management.

Saskatchewan Polytechnic offers a 20-week Retail Manager applied certificate program through continuing education at regional colleges throughout the province. The program will help you develop entrepreneurship and small business management skills specific to the independent retail industry. You’ll learn about:

  • Automated accounting and bookkeeping;
  • Customer service;
  • Financial analysis and financing;
  • Human resources (hiring, training, supervising);
  • Merchandising, marketing and marketing research; and
  • Point-of-sale software and automated banking.

 

On-the-Job Training

You’ll spend four weeks in a retail business. You’ll have an opportunity to see management and leadership practices from the inside out and apply your training in the day-to-day operation of a small business.

Career and Salary Information

Your Career

When you graduate, you’ll be ready to supervise and coordinate a retail team, including sales clerks, cashiers, grocery clerks, shelf stockers and others. You could work as an assistant store manager, store manager, retail human resources manager, retail operations manager or retail loss prevention manager. You can use your training and experience to advance into higher management positions, store ownership/franchise opportunities and more.

Length and Start Date

Start Date(s): Varies

For more information, contact Garry Whitley at garry.whitley@saskpolytech.ca or (306-765-1772.


Length: 20 weeks

Locations

  • Delivery is subject to needs assessment.

Admissions

Admission Requirements

Special Admission

Applicants who do not possess the academic qualifications for a program may be admitted if evidence of probable success can be established through a special admission assessment. Interested individuals should still apply. Applicants are automatically considered for special admission. However, some specific admission requirements may still need to be met. Refer to the ACCUPLACER© cut scores for this program below, and review additional details concerning Special Admission.

ACCUPLACER©

  • 80 Arithmetic
  • 75 Reading
  • 75 Sentence

Admission Method

First Qualified/First Admitted

The First Qualified/First Admitted (FQFA) process is used for the majority of Saskatchewan Polytechnic programs. When we determine that you meet the program's admission requirements, you will be offered admission based on the date you fully qualify for the program. The earlier you provide the appropriate documents and information that qualify you for admission to the next intake, the earlier you might begin your studies. Your application, once qualified, is always considered for the next intake. 

Applicants to programs with multiple intakes in an academic year remain in the application pool until the last intake for that academic year has begun. Programs using the FQFA process receive applications year round and maintain an application pool for each academic year. Qualified applicants who are not offered a seat must reapply for the next academic year. 

Sponsored programs or programs targeted to specific groups do not accept applications year round or maintain an application pool.

See Admission Processes for more information about this method of admission.

Tuition and Fees

For more information, contact Betty Makelki at makelki@saskpolytech.ca or 306-765-1763

Courses

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Code
Name/Description
Credits
 
BKPG 140
Bookkeeping for Small Business
3
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The course provides an introduction to bookkeeping. You will learn how to set up a bookkeeping system, record transactions, post to ledgers, prepare adjusting and closing entries, and prepare financial statements. The course content includes payroll, government remittances and bank reconciliations. You will gain hands-on experience by actually working through a set of books.
Credit Units: 3
Course Hours: 51.0
Potential Learning Method(s): Lecture/Theory, Online, Print Distance Group
BUS 148
Negotiations
1
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The course provides an introduction to negotiating strategies and tactics. You will also practice negotiating skills.
Credit Units: 1
Course Hours: 15.0
Potential Learning Method(s): Lecture/Lab, Print Distance Individual
BUS 153
Credit and Collections
1
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You will study the basics of credit and collections. Your studies will include the forms of credit, credit evaluation process and the collection process.
Credit Units: 1
Course Hours: 15.0
Potential Learning Method(s): Lecture/Lab, Print Distance Individual
BUS 158
Loss Prevention
1
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You will learn about loss prevention in the retail sector (including the legal implications for the retail worker). You will also learn how to most effectively monitor for loss prevention and how to perform counterfeit detection.
Credit Units: 1
Course Hours: 12.0
Potential Learning Method(s): Lecture/Lab
COAP 107
Point of Sale Software and Automated Banking System
1
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You will learn how to handle cash and use point-of-sale machines to utilize debit and credit cards, and as a method of maintaining inventory control.
Credit Units: 1
Course Hours: 15.0
Potential Learning Method(s): Lecture/Lab
COMP 170
Basic Computer Operation
1
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You will be introduced to the basics of computer concepts. Topics you will study include computer components, hardware and software, working in a graphical user interface, file management, word processing and the Internet. The general skills you learn in this course will prepare you for further courses such as word processing, spreadsheets and presentation graphics.
Credit Units: 1
Course Hours: 15.0
Equivalent Course(s): COAP 342, COMP 182
Potential Learning Method(s): Independent Study, Lecture/Lab, Print Distance Group, Print Distance Individual, Prior Learning, Work Based Delivery
FIN 145
Financial Statement Analysis
1
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You will examine strategies that use ratios to evaluate financial statements. You will also examine methods for conducting a trend analysis and make comparisons to industry standards.
Credit Units: 1
Course Hours: 15.0
Potential Learning Method(s): Lecture/Theory, Online, Print Distance Individual
FIN 146
Locating Financing
1
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The course describes the methods used to finance a business. You will investigate sources of financing, learn how to approach lenders and examine the basic forms of collateral security. You will also prepare a statement of projected costs and sources of funding for your business.
Credit Units: 1
Course Hours: 15.0
Prerequisites(s): BUS 154(concurrent)
Potential Learning Method(s): Lecture/Lab, Print Distance Individual
FIN 150
Small Business Financial Projections
3
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You will use a spreadsheet program to plan and prepare financial documents required in a small business. These documents form the basis for making financial decisions and for discussions with financial institutions, government representatives or other interested parties.
Credit Units: 3
Course Hours: 45.0
Potential Learning Method(s): Lecture/Lab, Print Distance Individual
FUEL 140
Safe Fuel Handling
1
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You will learn procedures for safe handling and storage of common fuels in a retail setting. The course content includes the responsibilities of managers related to staff on the safe storage and handling of fuels in a commercial setting. The course content addresses methods for dealing with spills or leaks.
Credit Units: 1
Course Hours: 15.0
Potential Learning Method(s): Lecture/Theory
HR 146
Human Resources for the Retail Sector
2
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The course includes identifying human resource requirements, diversity issues in the workplace, creating job descriptions, hiring staff and managing performance. As part of hiring staff, you will learn how to critique job applications/resumes. You will examine the issues of compensation, discipline, training plan development and labour standards. You will also select a professional support team.
Credit Units: 2
Course Hours: 30.0
Potential Learning Method(s): Lecture/Lab
MGMT 150
Leadership
1
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You will review and practice aspects of leadership, including motivation, delegation, teamwork, and decision making, in the context of small business.
Credit Units: 1
Course Hours: 15.0
Potential Learning Method(s): Lecture/Lab, Online, Print Distance Individual
MKTG 148
Selling Skills
1
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You will learn about the importance of selling skills in small business. You will examine the attributes of successful salespeople, identify the skills involved in the sales process and develop a sales plan. You will practice selling and dealing with objections.
Credit Units: 1
Course Hours: 18.0
Equivalent Course(s): TOUR 141
Potential Learning Method(s): Lecture/Lab, Online, Prior Learning
MKTG 153
Marketing Research
3
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You will learn how to conduct marketing research. You will learn how to describe the target market, industry, competition, and external factors for your business.
Credit Units: 3
Course Hours: 45.0
Potential Learning Method(s): Lecture/Lab, Print Distance Individual
MKTG 157
Marketing for the Retail Sector
3
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You will examine the four Ps of marketing (product, place, price and promotion). You will learn how to combine these ingredients into a marketing program for a small retail business. You will also learn about group buying and group purchasing power.
Credit Units: 3
Course Hours: 45.0
Prerequisites(s): MKTG 153
Potential Learning Method(s): Lecture/Lab
ORTN 145
Introduction to the Retail Industry
1
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You will be introduced to the retail sector by examining the potential for career advancement. You will gain an understanding of the importance of the relationship between the mission statement of your business and success.
Credit Units: 1
Course Hours: 15.0
Potential Learning Method(s): Lecture/Lab
PD 143
Professionalism
1
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Your studies will focus on the importance of professionalism in the operation of a small business. You will explore the following topics: ethics, time and stress management, professional development, public image, and social responsibility.
Credit Units: 1
Course Hours: 15.0
Potential Learning Method(s): Lecture/Lab, Print Distance Group, Print Distance Individual
PR 145
Customer Service
2
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You will examine the value of customer service and retention of customers through the provision of excellent service. The course content includes the principles of good customer service, telephone skills, handling complaints, and dealing with difficult people.
Credit Units: 2
Course Hours: 30.0
Potential Learning Method(s): Lecture/Lab, Online, Prior Learning
PRAC 102
Practicum
8
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You will spend four weeks in a retail business. You will have an opportunity to observe the operations of the business and put your training to use.
Credit Units: 8
Course Hours: 120.0
Prerequisites(s): BUS 148, BUS 153, BUS 158, COAP 107, COMP 170, FIN 145, FIN 146, FIN 150, HR 146, MGMT 150, MKTG 148, MKTG 157, ORTN 145, PD 143, PR 145, SFTY 151, SYST 147
Potential Learning Method(s): Clinical/Practicum-Individual
SFTY 151
Food Safety (National Sanitation Certificate)
1
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You will complete a provincially recognized food safety course learning how to safely and hygienically handle food products. You will learn about the responsibility for keeping informed about food recalls, labelling regulations, and the traceability of food products.
Credit Units: 1
Course Hours: 12.0
Potential Learning Method(s): Lecture/Lab
SYST 147
Automated Accounting
3
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You will learn the procedures and develop the skills to use the following Sage 50 Accounting modules: the company, receivable, payable, payroll, inventory, and banking. You will develop practical and relevant automated accounting skills used in business and industry.
Credit Units: 3
Course Hours: 48.0
Prerequisites(s): BKPG 140
Potential Learning Method(s): Lecture/Lab, Online

PLAR & Transfer Credit

Prior Learning Assessment and Recognition

Saskatchewan Polytechnic recognizes that adults learn in many different ways and through many different means. This includes acquiring knowledge and skills through life and work experience or non-formal training.


Transfer Credit

Many Saskatchewan Polytechnic students benefit from transferring credit. You may be eligible to transfer credit from or to another college or university. To learn more, visit our transfer credit web page.

 

Student Awards

Thanks to the generosity of donors and alumni, Saskatchewan Polytechnic gives away more than $2 million in student awards during the academic year.

Saskatchewan Polytechnic offers student awards for every certificate and diploma program at every campus. You don't have to be a brainiac to receive a student award. Not all student awards are based on marks - some are based on financial need or things like community or volunteer involvement.

More about scholarships

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