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Continuing Education Programs and Courses

You will examine the value of customer service and retention of customers through the provision of excellent service. Course content includes the principles of good customer service, telephone skills, handling complaints and dealing with difficult people.

CRNStart and End DatesFeeLocation
CRN: 201502-543August 31, 2015 - December 11, 2015
Registration opens July 2, 2015
Registration Deadline: October 12, 2015
$310.00Online
CRN: 201503-549January 4, 2016 - April 22, 2016
Registration opens July 2, 2015
Registration Deadline: February 15, 2016
$310.00Online

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