In business, there’s nothing more important than client service. Knowing how to provide professional, exceptional service is key to success—whether you’re working in the public or private sector, in retail or real estate, in personal or financial services.
SIAST’s Service Excellence program is designed especially for working professionals. Our nationally recognized curriculum is one of the few accredited programs in Canada to focus on service excellence.
Service Excellence is a five-course applied certificate program offered on a part-time basis through Continuing Education. Choose to complete one or all of the courses. The combination of distance and online courses makes it easy to fit into your schedule.
Saskatchewan Polytechnic is a Canadian leader in the development of service excellence education. This thought-provoking, practical program will take your professional skills to the next level. Enjoy the career benefits of developing knowledge, skills and attitudes based on best practices. You will learn how to:
When you exceed client expectations, you win their respect and the respect of your co-workers and managers. It’s a step in the right direction when you’re climbing the career ladder.
An applied certificate in Service Excellence makes a clear statement to employers and potential employers. It says you are committed to building positive relationships with clients and fostering a culture of client-centred service within the organization. It is a skill set you can use to your advantage in a broad range of jobs in every sector, public or private.
For more information about career opportunities related to this program, contact Student Employment Services at the campus nearest to you.
For more information, contact Joan Patterson at firstname.lastname@example.org or 306-775-7479.
For tuition information, contact Joan Patterson at email@example.com or 306-775-7479
To ensure the successful completion of course activities and assignments, we recommend that students are able to read, write, and communicate at a grade 12 level.
The First Qualified/First Admitted (FQFA) process is used for the majority of Saskatchewan Polytechnic programs. When we determine that you meet the program's admission requirements, you will be offered admission based on the date you fully qualify for the program. The earlier you provide the appropriate documents and information that qualify you for admission to the next intake, the earlier you might begin your studies. Your application, once qualified, is always considered for the next intake.
Applicants to programs with multiple intakes in an academic year remain in the application pool until the last intake for that academic year has begun. Programs using the FQFA process receive applications year round and maintain an application pool for each academic year. Qualified applicants who are not offered a seat must reapply for the next academic year.
Sponsored programs or programs targeted to specific groups do not accept applications year round or maintain an application pool.
Saskatchewan Polytechnic recognizes that adults learn in many different ways and through many different means. This includes acquiring knowledge and skills through life and work experience or non-formal training.
Many Saskatchewan Polytechnic students benefit from transferring credit. You may be eligible to transfer credit from or to another college or university. To learn more, visit our transfer credit web page.
Thanks to the generosity of donors and alumni, Saskatchewan Polytechnic gives away almost $1.5 million in student awards during the academic year.
Saskatchewan Polytechnic offers student awards for every certificate and diploma program at every campus. You don't have to be a brainiac to receive a student award. Not all student awards are based on marks - some are based on financial need or things like community or volunteer involvement.