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Service Excellence (CE_BD-1310)

Providing professional customer service is key to business success. Learn about yourself and others using Insights Discovery. Practice communication and conflict resolution skills. Learn customer service best practices and how the Service Value Chain and Five Drivers will benefit your customers. Practice positive language and feedback so you connect with your customers and increase job satisfaction. Pre-work required. For further information please call 306-775-7481
Start and End DatesFeeLocationPIC
April 12, 2018 - April 13, 2018
Location: Regina Room: 241 Dates: Thursday, April 12 - Friday, April 13, 2018 8:30am - 4:30pm
Registration Deadline: April 11, 2018
Register
$656.25Regina (Lecture/Theory)17947
Saskatchewan Polytechnic reserves the right to revise or cancel programs or make other changes as Saskatchewan Polytechnic deems necessary at any time.

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