Customer Service (CE_BD-1311)
Gain an understanding of what professional customer service is by learning about the Five Drivers of Service Excellence and the Service Value Chain and how these help you to connect with customers. Practice the importance of positive language and learn the patterns than can result in challenging situations. This interactive workshop will show you how to go the extra mile that makes a difference to your customer. For further information, call 306-775-7481.
Saskatchewan Polytechnic reserves the right to revise or cancel programs or make other changes as Saskatchewan Polytechnic deems necessary at any time.
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